The changing face of temporary employment

by Steven Greenhouse

Temps aren’t just employees who sort mail and answer the boss’s phone.The work of temping has changed vastly — today 42 percent of temporary workers labor in light industry or warehouses. And there are more of them. The number of workers employed through temp agencies has climbed to a new high — 2.87 million, according to the Bureau of Labor Statistics, and they represent a record share of the nation’s work force, 2 percent.