We Meant Well: How I Helped Lose the Battle for the Hearts and Minds of the Iraqi People



Keep the lights on? How can it be that in 2011, blackouts are still part of daily life, drinking water remains a luxury, and only about a quarter of the population has sewage? If reliable utilities are fundamental to both the grand goal of nation-building and the narrower mandate of counterinsurgency, why didn’t the largest nation-building effort in history get those utilities back up and running?

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